Keep your existing inbox with Coexist
Coexist copies incoming email from Nitrosend to your existing email provider. You can work in Nitrosend while your team keeps receiving mail in Gmail, Outlook, Zoho or another provider.
It is optional, and only for an inbox on your own domain. You do not need it to create a Nitrosend inbox or use a Nitrosend-provided address, and Email copies only appears in Billing once one of your inboxes can use it.
Choose the right setup
| Where mail arrives first | What to do |
|---|---|
| Your existing provider | Choose Keep your current inbox and forward a copy to Nitrosend. This does not require Coexist. |
| Nitrosend, with copies to your existing provider | Choose Receive mail in Nitrosend, verify onward delivery and enable Coexist for the addresses you want. |
| Nitrosend only | Create your inbox and leave email copies off. |
Coexist copies new incoming mail. It does not import old messages or synchronise sent mail, folders, read status or deletions between providers.
Set up email copies
- Open Inbox → Manage inboxes and select the address.
- In its delivery setup, choose Receive mail in Nitrosend. Follow Prepare mail setup to check and verify the existing delivery destination before changing DNS. Do not remove your current mail setup first.
- When the delivery route is ready, use Email copies to enable copies for that inbox. If you need paid slots, follow the Billing link and complete checkout, then return to the same inbox.
The option is available only when the domain receives through Nitrosend and its onward route has been verified. Buying the add-on does not change DNS or switch copies on for every address.
Price and cancellation
Coexist is US$1 per inbox per month, separate from additional inboxes and storage. Billing shows the quantity and recurring total before checkout. Existing included setups keep their agreed terms.
You can stop renewal in Account → Billing → Inboxes. Paid access continues to the end of the term. After that, mail still arrives in Nitrosend, but paid copies to the other provider stop.
If copies are paused, check the inbox's delivery status and Billing. A payment confirmation does not replace verification of the onward route.
See inbox setup or inbox storage.